000 00323nam a2200145Ia 4500
008 230913s9999 xx 000 0 und d
082 _a658.4 jan
100 _aJanakiraman, B.
245 0 _aTotal Quality Management
260 _aNEW DELHI
260 _bPHI
260 _c2009
300 _a250
650 _aManagement
999 _c146358
_d146358