000 00286nam a2200133Ia 4500
008 230912s9999 xx 000 0 und d
082 _a LAL
100 _aLal, H.
245 0 _aTotal Quality Management
260 _aNEW DELHI
260 _bNEW AGE
260 _c2011
300 _a237
999 _c60165
_d60165